Terms & Conditions

 

TERMS & CONDITIONS

 

 

COPYRIGHT & TRADEMARK NOTICE

This site is owned and operated by XE Autosport LLC. All maker descriptions, logos, and photos are used for informational purposes only. All other materials appearing on this site, including the text, site design, logos, graphics, video clips, icons, and images, as well as the logic, are the sole property of XE Autosport LLC. No materials from this site may be copied, reproduced, modified, republished, downloaded, posted, transmitted, or distributed in any form or by any means without XE Autosport LLC expressed written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties within but not limited to USA, the Japan, Australia, the UK and European Union.

SPECIAL ORDER ITEMS

Special Order Items are sold as is and can not be refunded or exchanged. Special order items may take up to 6-8 months for delivery. Please inquire. Some special order items can require a non-refundable deposit. Orders will not be completed unless item is paid in full.


PURCHASING - Prices and Charges

All prices listed are subject to change without notice & does not include shipping & handling unless stated.

-We are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s)
-We are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer.
-We are NOT responsible for storage charges incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War or short shipment howsoever incurred
-We are NOT responsible for losses incurred as the result of partial shipment, short shipment or Non-delivery by any Carrier for any reason
-We are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website information, pricing; and/or Freight rates, which are subject to change entirely at our discretion. At our discretion, we will cancel or amend any order placed with us.
-We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time, with the maximum limit of liability being recognized as the total FOB Japan value of the Quotation or Order thus cancelled or modified
-We reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and Products offered by XE Autosport at any time and for any reason
-Some pictures of products are sample pictures; you will receive the item that is specified for your car regardless of what is pictured.
-We are NOT responsible for Manufacturer's changes in Design, Color, or Materials of parts or accessories supplied.

SHIPPING & RETURNS

All orders are shipped by either designated domestic courier or a pre-designated courier for international shipping. In stock items usually ship within 2-3 days from warehouse. After receipt of order/sale. XE Autosport LLC does not guarantee on-time delivery. Any expected shipment dates given to customer on items are approximate. Out of stock items will be placed on backorder. Backorder items will ship within 2-3 days after we receive receipt of shipment from manufacturer. XE Autosport does not refund prior to delivery, unless items are backordered and then customer would have an option for a refund. NOT APPLICABLE if customer agrees to wait for the back order and then decides not to wait while part is being manufactured. Returns are non negotiable for buyers remorse or if the customer has purchased the incorrect item. In some cases, XE Autosport LLC may agree to restock the purchased item. A restocking Fee will apply in the event that restocking is accepted, this fee is 35% of the purchase price. New items are sold as is and in the case the ordered part is correctly delivered, there is no return. If a incorrect item is delivered, please contact us immediately for a resolution. All packages are insured unless otherwise requested by buyer. The buyer assumes all responsibility with designated shipping company. The designated shipping company is insured, any item that is damaged in transit will need to be claimed with the designated shipping company for insurance. Buyer is responsible for inspecting shipment and if shipment is damage or missing, they are to contact the designated shipping company immediately. Used items are tested before selling and are sold as is - no return policy. Buyer must contact XE Autosport within 14 days of receiving item. To return item, customer must contact XE Autosport LLC for a RMA number. Once approved the customer will send product back with RMA number. XE Autosport LLC will not be responsible for any shipping. All products sold comes with a manufacture warranty. XE Autosport LLC will act as an agent on your behalf to claim on your warranty with the manufacturer of an item is thought to be defective. This must be done within 14 days of customer receiving the product, no exceptions. If the manufacturer agrees to look at the item, it will need the item returned to XE Autosport LLC within 7 days of approved date via trackable mail (as returned goods) for XE Autosport LLC to make a claim with our suppliers. Once the item is received it will be sent to the manufacturer to be tested. If it proves to be defective the product will be fixed or replaced and XE Autosport LLC will cover shipping for the product to customer.

DISCLAIMER

All products sold are considered OFF ROAD USE only. Please check with your state's laws if you are uncertain. All products sold may or may not void your existing warranty. XE Autosport will not be responsible for any damages to your property. Purchase and install at your own risk. Professional installation is recommended on all products sold.